ARTICLE 1 - PARTIES

1.1 - SELLER
Company Name: BOANDPO Tekstil İth. İhr. Ltd. Şti.
Address: Cumhuriyet Mah. 622 Sk. Huzur Apt. No:13/B Muratpaşa/Antalya - TURKEY
Phone: +90 533 441 60 65
Email: info@boandpo.com

1.2 - BUYER
Name/Company Name:
Address:
Phone:
Email:

ARTICLE 2 - SUBJECT

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on Consumer Protection, regarding the sale and delivery of the product(s) ordered by the CUSTOMER via the website www.boandpo.com, whose code, name, quantity, and sales price are specified in Article 3.1.

ARTICLE 3 - PRODUCT, PAYMENT AND DELIVERY DETAILS

3.1 - PRODUCTS
The main features of the goods or services are available on www.boandpo.com. The prices listed and announced on the website are the sales prices. The announced prices and promises remain valid until updated or changed. Time-limited prices are valid until the specified period ends. All taxes related to the goods or services are included in the sales price.

3.2 - DELIVERY METHOD AND PLAN
Delivery Address:
Recipient:
Billing Information:
Shipment of the product will commence within 2 business days at the latest following procurement by BO&PO. Shipping is free for all orders.

3.3 - DELAY INTEREST
Since payment is made in advance or via credit card, no delay interest is applied by the SELLER.

ARTICLE 4 - GENERAL PROVISIONS

4.1) The BUYER declares that they have read and acknowledged the preliminary information regarding the product's main features, sales price, payment method, and delivery on www.boandpo.com and confirmed this electronically. By confirming this Preliminary Information electronically, the BUYER also confirms that they have received the SELLER’s address, basic features of the ordered products, total price including taxes, and payment and delivery details prior to entering into the distance contract.

4.2) The product subject to the contract is delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified in the preliminary information on the website, not exceeding the legal period of 10 days, depending on the BUYER's location.

4.3) The SELLER cannot be held responsible for the inability to deliver the product due to any problems encountered by the courier company during delivery to the BUYER.

4.4) The SELLER is responsible for delivering the product intact, complete, in accordance with the specifications stated in the order, and, if applicable, with warranty documents and user manuals.

4.5) The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit approval before fulfilling the contractual obligation.

4.6) If it becomes impossible to fulfill the obligation regarding the ordered product or service, the SELLER will inform the BUYER before the contractual performance deadline expires and refund the total amount to the BUYER within 10 business days.

4.7) For product delivery, confirmation of this Preliminary Information Form electronically is mandatory. If, for any reason, the product price is not paid or is cancelled in the bank records, the SELLER shall be deemed released from the obligation of product delivery.

4.8) If the product is delivered, but the payment is not made to the SELLER due to unauthorized or unlawful use of the BUYER’s credit card by third parties (through no fault of the BUYER), the BUYER must return the product to the SELLER within 3 days, provided it has already been delivered. In this case, return shipping costs are borne by the BUYER.

4.9) If the SELLER cannot deliver the product on time due to force majeure events such as adverse weather conditions or interruptions in transportation, they must notify the BUYER. In such cases, the BUYER may choose to cancel the order, receive a similar product, or postpone delivery until the force majeure is resolved. If the BUYER cancels the order, the amount paid will be refunded within 15 days. For credit card payments, the amount will be returned to the relevant bank within 7 days. Since the bank processing time may vary, the BUYER accepts that any delay in the refund reflecting on their account is beyond the SELLER’s control and that the refund may take 2 to 3 weeks to appear in their account.

ARTICLE 5 - REFUND PROCEDURE

• In cases where the CUSTOMER exercises the right of withdrawal, or if the product cannot be supplied for various reasons, or if a refund is mandated by an arbitration committee decision, the SELLER will refund the entire collected amount to the same credit card used for the transaction within 14 days.

• Banks refund in installments if the product was purchased in installments. If the refund and billing cycle dates do not align, one installment will be refunded each month, and the CUSTOMER will continue receiving the refunded amounts over the remaining months.

• In product return cases, the SELLER will refund the total amount in a single transaction. Banks will again process the refund in equal monthly installments if the purchase was made in installments.

The CUSTOMER acknowledges and agrees to this procedure.

ARTICLE 6 - RIGHT OF WITHDRAWAL

The BUYER may withdraw from the contract without legal or penal consequences and without giving any reason within 10 (ten) business days from the date the product is delivered to them or to the designated person/entity. For service contracts, this period begins on the contract date. If the service has commenced with the consumer's approval before the withdrawal period ends, the right of withdrawal cannot be exercised. The cost of exercising the right of withdrawal is borne by the SELLER.

To exercise this right, the BUYER must notify the SELLER in writing (via registered mail, fax, or email) within 10 business days and ensure that the product is unused, in accordance with Article 5-e.

In case of withdrawal: a) The invoice of the delivered product must be returned. (If the invoice is issued on behalf of a company, a return invoice must be issued. Returns without a return invoice will not be accepted.) b) A written withdrawal notice must be submitted. c) The product must be returned in complete, undamaged condition, including packaging and any standard accessories. d) The SELLER must refund the total amount and any documents that place the BUYER under debt within 10 days of receiving the withdrawal notice and collect the product within the same period. e) If the product value decreases or return becomes impossible due to the BUYER's fault, the BUYER shall compensate the SELLER. Customized or made-to-order products cannot be returned. Products requiring hygiene, such as earrings, cannot be returned. Products subject to withdrawal must be unused. Opened technological products can only be returned once. f) If the withdrawal causes the total order value to fall below the threshold required for any promotional coupon used, the discount will be canceled.

ARTICLE 7 - COMPETENT COURT

In the implementation of this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Trade, and Consumer Courts in the SELLER’s jurisdiction are authorized. The BUYER agrees to all terms of this agreement upon placing an order.

This contract has been made for commercial purposes.

SELLER: BOANDPO Tekstil İth. İhr. Ltd. Şti.
BUYER:
DATE: